Did you have a good experience with us?
I had an amazing experience with Jae's Jewelers. I stopped by after applying for my marriage license in search of a wedding band to match engagement ring. Unfortunately, they did not have what I was looking for and I was very candid and advised I had seen one that I loved and wanted that exact piece, but with my quality diamonds, etc. Jill immediately stated that it would not be a problem for them to custom make the ring to my specifications if I sent her images of the band. Most importantly, was the time frame. I was getting married in two weeks. Bottom line, Jae's created the perfect band and had it completed before my wedding. I can't say enough about their friendliness, courteous and very professional manner in which they assisted me and my now husband. The workmanship and quality they provide is exceptional. Everyone at Jae's was welcoming and a total pleasure to have met. We are so happy with the end result that we are now "regular" customers. Thank you Jae's and Jill for making our experience so special!
Professional service and friendly staff. My piece of jewelry was handed with care and they were able to resize my timepiece with such quick service. I wasn't an easy client to have to continue to resize but they seem to do it without hesitation and they made sure I left with a smile on my face and that it was fitted to my needs. Nordstrom uses this location and From now on I will be too. Truly a beautiful place. I'll be telling everyone who ask me about jewelry needs to go here.
I’ve only dealt with them on the phone but they were very helpful and competent.
My rosary was broken. Could they fix it? Two women at the counter told me they thought so. They took it to the jeweler in the back, who did the repair on the spot. Five minutes later, voila. "What do I owe you?" They said it was a minor repair, there was no charge. Please, expect to pay a fair price for their goods and services, but know that they're helpful and gracious.
I have been a long time customer at Jae's and cannot express the level of care they take with their clients. The absolute best place in Miami to buy jewelry from!!